Privacy and Cookie Policy

1. Who We Are

Service Solutions Assist Limited, trading as Track-a-Leak, provides professional leak detection services to the general public.

Registered Office: Solutions House, Fairways Business Park, Fulwood, Preston, PR2 9LF
Data Controller: Andrew Walmsley

Email: andy.walmsley@insurancesolutionsgroup.co.uk

ICO Registration Number: Z2902372

We follow the UK GDPR and protect your data.

2. What Information We Collect

We may collect the following information:
– Name
– Address
– Phone number and email
– Details of your enquiry
– IP address and browser details

We collect this when you:
– Use our website form
– Email or call us
– Browse our site

3. How We Use Your Information

We use your data to:
– Answer your questions
– Provide our services
– Run and improve our business
– Follow legal rules

We do not send marketing without your consent.
We do not sell your data.

4. Legal Basis for Processing

We use your data based on:
– Contracts
– Legal duties
– Business needs

5. Data Sharing and Transfers

We do not send your data outside the UK.
We only share data if the law says we must or to give you our service.
All third parties must follow GDPR rules.

6. How We Store and Protect Your Information

We keep your data safe with strong security measures.
We keep data only as long as needed.

7. Your Rights

You can:
– Ask to see your data
– Ask us to fix wrong data
– Ask us to delete data
– Ask us to stop using it
– Complain to the ICO

Email andy.walmsley@insurancesolutionsgroup.co.uk to use your rights.

8. Changes to This Statement

We may update this statement.
We will post updates on our website.
We may also email you if needed.